Reviews For Sport Clips Haircuts of Salem - Spartan Square

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1 rating

Came in tonight to get a haircut. Becky said she couldn’t cut my hair because it was too close to closing. I came in 20 minutes beforehand. Very unprofessional

5 rating

This was one of, if not, the best experience that I have had getting my haircut. I was unaware that I had arrived just before closing time. When it occurred to me that it was so close to 6, I offered to reschedule. Jennifer and Kristen told me that it was absolutely no problem for me to stay and get my hair cut. Jennifer treated me as if she had all of the time in the world. Never did I feel like she was rushing to get me out of there. She was very thorough with my cut and made sure I was happy with every step along the way. I typically order the MVP, but knowing it was already past six, I wasn’t going to mention it. Both Jennifer told me, “if you still want to do an MVP, we can totally do that!” Again, I felt like I was a priority. Jennifer and Kristen were both prime examples of what customer service should look like. And I truly hope that this encouragement gets back to them! Thank you for such a great experience.

1 rating

I was optimistic about visiting this location today for the first time, as a resident of Salem. And I was aware of the closing time of 5pm. Before even getting through the front door, at 4:37pm, I was told all stylists had “timed out” for the day. That’s a bad business model to say the very least. Epic fail, we won’t be back.

Rated 2.8 out of 5.0 based on 11 Client reviews

1
Lee S. | July 26, 2021 Service

"Came in tonight to get a haircut. Becky said she couldn’t cut my hair because it was too close to cl"

5
Dustin I. | February 16, 2021 Service

"This was one of, if not, the best experience that I have had getting my haircut. I was unaware that "

1
Chad P. | February 13, 2021 Service

"I was optimistic about visiting this location today for the first time, as a resident of Salem. And"

1
Eli E. | February 12, 2021 Haircut

"Cut it half of what I ask for and never admitted to being in the wrong and still had to pay full pri"

1
Roger S. | January 6, 2021 Overall Experience

"Had my haircut Tuesday. Signed in on line and walked in got check in by "Brook" immediately. She sa"

5
Sam L. | December 18, 2020 Haircut

"Great location, Lauren did a great job! Thorough and detailed - everything you want when someone is "

1
Anonymous A. | December 14, 2019 Overall Experience

"Sadly since my regular stylist Christi is no longer employed here I cannot get a decent haircut. My "

1
Michael .. | February 5, 2019 Stylist

"Yesterday was my first visit to this salon. The set up in the waiting room was fine and I didn't min"

5
Karl B. | September 5, 2018 Stylist

"Ingrid is excellent. Took her time, asked about my preferences and offered suggestions. Really went "

5
Charles D. | August 11, 2018 Overall Experience

"Jessica is my go to stylist, my last experience was with another stylist cause Jessica was at Roano"